Give your opinion and win a swiss watch!

OSCILLOQUARTZ continuous improvement in serving its customers with the aim of achieving the highest degree of satisfaction is an important part of our Company policy and commitments.

As a leading manufacturer of synchronization equipment including hardware and software for Public and Private Network Operators worldwide, we firmly believe that our valued customers are highly dependent on the support and the services provided from OSCILLOQUARTZ as well as from our local partners.

With this purpose, we invite you to take a few minutes to complete the questionnaire, on the reverse of this letter, in view to assess your satisfaction to our products and services.

Fields with description written in bold are mandatory.

	Barometer scale
State:
Trend:
Initial Inquiry
The handling and understanding of your requirements
The time taken to provide the response
The clarity & presentation of the response
The quality of the Technical information provided with the response
The commercial follow up and sales support provided
Order processing
The order Acknowledgement was promptly received
The expected delivery lead time was respected
General aspects
The equipment price level versus quality level
The quality of packing and transport to your premises
The quality of hardware proposed and delivered by OSA
The quality of software proposed and delivered by OSA
The quality of services proposed and delivered by OSA
Quality of Calibration Service (SCS004) provided by OSA
The quality of support provided by OSA Administration Back Office
The general support provided by the local Representative
Open question	Yes	No	Don't Know
Are you ready to recommend OSA to your relations
Suggestions for improvement:

Fields with description written in bold are mandatory.
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Oscilloquartz SA
Brévards 16
2002 Neuchâtel
Switzerland

phone :
+4132 722 5555

fax :
+4132 722 5556

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